These terms set out the rules that apply when you access knx88, open an account, or carry out any transaction on the platform. Your use of this site — whether through a mobile browser or desktop — means you have read and accepted what is written here. Access and eligibility depend on your local law and the eligible regions we serve.
Account ownership rules
Transaction terms: Nagad, Rocket, Bank Transfer
Device & session conduct
Content and platform scope
POLICY POSTURE
How These Terms Apply to Your Account
When you open an account with us, these terms form the agreement between you and knx88. They apply every time you log in, make a deposit through Nagad or Rocket, request a withdrawal via Bank Transfer, or interact with any part of the platform — including game lobbies, wallet pages and account settings. We may update these terms when our services change or when applicable rules require it. When we do, we publish the revised version on this page. Continuing to use the platform after an update means you accept the revised terms. If a change affects how your account or transactions work in a material way, we aim to give you notice through the contact method registered on your account. These terms do not override any requirement imposed by local law in Bangladesh or any eligible region. Where a local rule conflicts with something written here, the local rule takes precedence to the extent it applies to you. If you are unsure whether access is permitted under your local law, check the applicable rules in your jurisdiction before using the platform. We do not make legal determinations on your behalf. Payment terms specific to Nagad, Rocket and Bank Transfer are displayed in your account wallet section at the point of each transaction.
Nagad
Rocket
Bank Transfer
Account Wallet
Mobile Access
WHAT IS COVERED
Scope of the knx88 Terms
These terms draw clear lines between what falls inside this policy and what sits outside it. Understanding the scope helps you know exactly which interactions are governed here and where separate rules may apply.
Account Access
Your registration, login sessions, device continuity and any action taken while signed into your knx88 account fall inside these terms. This includes switching between mobile browser and desktop while your session is active.
Transactions
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are covered by these terms alongside the transaction-specific instructions shown in your account wallet at the time of each request.
Site Content
Game content available through our lobby — including titles from Habanero, Microgaming, Spadegaming and PlayStar — is part of the platform these terms govern. Display, availability and access to that content are subject to these terms.
Third-Party Services
External sites, payment processors or services you reach from a link on knx88 operate under their own terms. We do not control those policies, and our terms do not extend to anything outside the knx88 platform boundary.
YOUR CHOICES HERE
What You Can Do Under These Terms
These terms are not one-sided — they also define practical actions available to you. You can review any transaction record by opening the history section in your signed-in account area; every deposit and withdrawal request you have made through Nagad, Rocket or Bank Transfer is listed there with its status. If you believe an account detail is incorrect — your registered email address, contact number or linked wallet — you can update it through the account settings page or ask our support team to assist you. Where a term or a policy decision directly affects your account, you have the right to raise a question through our published support routes and receive a response. We keep a record of significant account events, and you can request a summary of that record by contacting support. None of these actions require you to close your account or stop using the platform — they are part of normal account management.
Review Transaction Records
Open the transaction history section in your account to see every Nagad, Rocket and Bank Transfer request you have submitted, along with the current status of each.
Correct Account Details
If your registered email, phone number or wallet information is wrong, update it in account settings or contact our support team directly with the details you need changed.
Raise a Policy Question
Use any published support route — live chat or email — to ask about a term that affects your account. We respond through the same channel you used to contact us.
Request an Account Record Summary
You can ask support to provide a summary of the significant events logged against your account. Make the request through live chat or email with your registered account details.
REACH OUR TEAM
Contact Us About These Terms
If any part of these terms is unclear, or if you need to raise a question about how a specific term applies to your account or your transactions, our support team is available through the routes below. Use the channel that works best for you — each one is linked to your account record once you provide your registered details.
Live Chat
Open the chat icon from any page on the site while signed in. Describe your question and reference the relevant section of these terms if you can — it helps us give you a direct answer faster.
Email Support
Write to our support address published on the contact page. Include your registered account email and a clear description of the term or transaction you are asking about. We reply to the address on file.
Account Help Section
The help section inside your signed-in account area contains published answers to common terms questions. Check there first — many account and payment questions about Nagad, Rocket and Bank Transfer are answered without needing to contact the team.
HOW WE HANDLE THIS
Policy Handling and Account Security
We apply these terms consistently across all accounts, regardless of which device you use to access the platform or which payment method you use for transactions. Here is how we handle the key areas that affect your account under this policy.
Account Data and Records
We retain account and transaction records for as long as your account is active and for any period required by applicable rules. You can request a summary of your own records through the support routes listed on this page.
Session and Device Handling
Your session state — including your account balance and any active position in a game — is tied to your account, not to a single device. Logging in from a second device picks up where you left off, subject to the session rules shown at login.
Policy Change Notifications
When we update these terms in a way that materially affects how you use the platform or how your transactions are processed, we aim to notify you through the contact method registered on your account before the change takes effect.
Requesting Changes or Corrections
To request a correction to the information we hold on your account, or to ask us to review how a term has been applied, contact support via live chat or email with your registered account details and the specific change you are requesting.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
These questions cover what our members ask most when reading through the terms for the first time or after a transaction question has come up on their account.
When do these terms take effect on my account?
These terms apply from the moment you complete registration and access your account. Each subsequent login — whether on mobile or desktop — continues under the same terms. If we update them, the revised version takes effect when you next use the platform after the update is published.
Do the terms cover all my transactions, including Nagad and Rocket?
Yes. All deposits and withdrawal requests you make through Nagad, Rocket or Bank Transfer fall within these terms. The specific limits, verification steps and status information for each transaction are shown in your account wallet at the time of the request.
Can I use the platform if I am unsure whether access is allowed in my area?
Access depends on your local law and the eligible regions we serve. We do not determine your legal eligibility on your behalf. Check the rules that apply in your jurisdiction before using the platform. These terms do not override any local legal requirement.
How do I find out if the terms have changed since I last read them?
The current version of these terms is always on this page. We do not archive old versions publicly, but if you have a question about a specific change that affected your account, contact support via live chat or email with your account details and we will address it directly.
What happens if I disagree with how a term has been applied to my account?
Raise it with our support team through live chat or email. Provide your registered account details and describe the specific term and the transaction or action you are questioning. We review the account record and respond through the same channel.
Do the game studios — like Habanero or Spadegaming — have their own terms that apply to me?
Game content from Habanero, Microgaming, Spadegaming and PlayStar is delivered through our platform. Your relationship is with knx88 under these terms. Each studio's own terms govern their intellectual property, but your account conduct and transactions remain subject to the terms on this page.
App / Sports